AI & Agents

AI doesn't assist. It operates.

12 agents with role, memory and authority. Configured in natural language, they do real work — not suggestions, actions.

PROC · Lifecycle

How a BiVelio agent lives

From natural language to execution. Without writing code.

01
Natural language config
You describe what the agent does. No obscure prompts.
02
MCP tools
Hook it to Gmail, CRM, billing, Telegram.
03
Guardrails
Limits, human approvals and credit budget.
04
Deploy
One click and the agent is in production.
05
Runs 24/7
Operates non-stop inside your real processes.
06
Learns
Memory, metrics and tuning loop back to step 1.
Every cycle makes the next one better
REAL EXAMPLE

A real example with Velio

CEO14:23
I want every invoice that comes in by email to be classified, stored, and if it exceeds €5,000 you notify me on Telegram.
Velio14:23
Understood. I'll create an agent with 3 functions: read the invoicing inbox, classify and archive in your ERP, and alert you on Telegram if the amount exceeds €5,000. Which email account should I monitor?
CEO14:24
invoicing@company.com. And also warn me if it detects duplicates.
Velio14:24
Got it. I'll add duplicate detection by tax-ID + amount + date. Duplicate window: same day or 7 days?
CEO14:24
7 days is fine.
Velio14:25
Configured. Operating since 14:25 on invoicing@company.com with a 7-day window. Telegram alerts if amount > €5,000 or duplicate detected. Shall we test with a real invoice?
DeployedTelegram24/7
Roster

The 12 autonomous operators

Each agent has a clear role, assigned tools and can be invoked from any workflow.

01

AI-Operator

Case orchestrator

Assigns, routes and escalates. The traffic controller of the operation.

02

AI-Classifier

Inbox triage

Labels, prioritizes and decides the next step on emails and messages.

03

AI-Extractor

Document data

OCR + AI for invoices, IDs, contracts. Structured data in seconds.

04

AI-Support

Multi-channel replies

Replies on WhatsApp, email and web with your company's tone and knowledge.

05

AI-Prospector

Sales qualification

Researches leads, fills the CRM and preps the call.

06

AI-Reconciler

Finance

Matches bank movements with invoices. Flags gaps and alerts.

07

AI-Auditor

Compliance

Checks processes against rules and flags deviations before they escalate.

08

AI-Risk

Detection

Monitors KPIs, SLAs and anomalies. Alerts with context, not just noise.

09

AI-Writer

Docs and content

Generates contracts, proposals and replies using your templates.

10

AI-Calendar

Scheduling

Books, reschedules and coordinates agendas with humans and agents.

11

AI-Analyst

Executive reporting

Reads the dashboard, writes the report. On Slack, email or Telegram.

12

AI-Sales

Commercial closer

Follows opportunities, books calls and prepares proposals.

Copilot

Velio: the agentic organism

Persistent memory, full context and Telegram access. Velio remembers decisions, reads KPIs and answers questions about your operation in seconds.

Three fields. A working agent.

Configuring an agent doesn't require code. Define what it decides, what tools it uses and when it escalates.

01

Role

Who it is, what it decides, what it never does. In natural language.

02

Tools

Which integrations it can use (Gmail, CRM, billing...).

03

Escalation

When it hands off to a human, with what context, through which channel.

Safety

Guardrails by design

Every action has limits, audit trail and human control when it matters.

Mandatory human approval

On critical steps the agent waits for confirmation before executing.

Credit budget

Limits per agent and per workflow. Nothing runs away.

Full audit trail

Every action logged with context so you can review, explain and correct.

Strict isolation

Workspaces are isolated. An agent never crosses data between clients.