Question 1

What is BiVelio exactly?

Accepted Answer

An operating system for your company: processes, clients, communications and AI automation in a single platform. Not an ERP, not a Zapier — the layer where your operation actually lives.

Question 2

What types of companies use it?

Accepted Answer

Professional services, consulting, legal, logistics, technology, retail. Any company that needs to structure processes and automate operations.

Question 3

Do I need technical knowledge?

Accepted Answer

No. Drag-and-drop workflows, AI agents configured in plain language, one-click integrations. Built for business teams, not developers.

Question 4

What can I automate exactly?

Accepted Answer

Approvals, assignments, client responses, email classification, billing, document generation, SLA alerts and practically any repetitive process.

Question 5

What does it really cost to start?

Accepted Answer

0 euros. 14-day trial with full access, no card. After that, from 95 euros per month. Scale when you need it.

Question 6

How long to get started?

Accepted Answer

Less than 60 seconds to sign up. First productive workflow in minutes. No consultants, no 3-month rollouts.

Question 7

Is my data secure?

Accepted Answer

AES-256-GCM encryption, full isolation between companies, data in the EU, GDPR and Andorran regulation compliance by design.

Question 8

Who can access my information?

Accepted Answer

Only the users you authorize inside your tenant. No other customer sees your data. The BiVelio team accesses only with explicit permission and leaves an audited trail.

Question 9

Does it integrate with my existing tools?

Accepted Answer

Yes. 26 native integrations: Gmail, Slack, Stripe, HubSpot, WhatsApp, Google Calendar and more. Connect in minutes, no brittle connectors.

Question 10

Can I connect my own systems?

Accepted Answer

Yes. Public API, inbound and outbound webhooks, and custom connectors for internal systems or vertical-specific setups.

Question 11

How long does a real rollout take in my company?

Accepted Answer

Self-service in minutes. With our operating partners team, a full rollout for SMBs runs weeks to a month, not quarters.

Question 12

What if my team resists the change?

Accepted Answer

That's why we operate with you. We co-design the processes on your actual reality and stay with the team until the system runs itself. No forced migrations, no impositions.

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