011. What is a cookie
A cookie is a small text file stored on your device when you visit a website. It helps remember information (language, session, preferences) between visits, measure site usage, or enable features.
BiVelio also uses similar technologies such as localStorage and sessionStorage, included under the term "cookies" for the purpose of this policy.
022. Types of cookies we use
| Type | Purpose | Can it be disabled? |
|---|---|---|
| Strictly necessary | Authentication, sessions, CSRF, load balancing | No |
| Functional | Language, theme, UI preferences | Yes (preferences will be lost) |
| Analytics | Anonymous usage and performance measurement | Yes |
| Marketing | We do not use third-party marketing cookies | N/A |
033. Strictly necessary cookies
Enable BiVelio's core functionality. Without them, the Service does not work.
- bv.session — encrypted session token. Expiry: session.
- bv.csrf — CSRF protection. Expiry: session.
- bv.tenant — active workspace identifier. Expiry: 7 days.
044. Functional cookies
- bv.lang — UI language (es / ca / en). Expiry: 12 months.
- bv.theme — theme preference (light / dark). Expiry: 12 months.
- bv.accent — accent color. Expiry: 12 months.
055. Analytics cookies
Only set with your explicit consent. They help us understand which features are used and improve the product. Data is aggregated anonymously.
- Product analytics: aggregated usage events, no PII.
- Web analytics: page views, duration, referrers.
066. Third-party cookies
BiVelio does not use third-party advertising cookies. Some integrations you activate (for example, an embedded widget) may set their own cookies under their own policies.
077. How to manage cookies
- Consent banner: you can accept or reject analytics cookies on entry.
- Account settings: manage your preference in Settings → Privacy.
- Browser: configure cookies from your browser settings (Chrome, Firefox, Safari, Edge).
088. Changes to this policy
We will update this page when the list of cookies or analytics providers changes. The "last updated" date will reflect the change.
099. Contact
Questions about cookies: privacy@bivelio.com. Data Controller: C5S Technology Limited (Hong Kong), service operator. BiVelio brand owner and group holding: Chronos Technology SLU (Andorra).